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digital process automation

Digital process automation (DPA) is a method of automation that uses software to perform processes and automate tasks with the goal of completing and optimizing a workflow. DPA focuses on automating, or partially automating, tasks involved in a variety of business practices that typically need some form of human interaction. DPA can be used in business workflows such as sales, marketing, management, IT and production.

When a process workflow is first introduced, the steps are laid out and specified for employees. However, as time moves forward, those steps may change. These changes will make any notation on the workflow outdated and inaccurate.

Oasys helps the organisation to perform its processes with integrating multiple solutions into one to obtain error free results which completes and optimise the workflow. This is useful especially in business workflows such as sales, production, marketing and management.

DPA can document any workflow changes with process management software, where each change made can be updated for everyone in the organization to see. DPA essentially keeps processes and systems up to date so an organization can become as effective and efficient as possible.

DPA is an evolution of business process management (BPM) and, as such, organizations that have experience with BPM should be able to easily implement DPA.

Common digital process automation goals include maintaining transparency across processes, featuring some form of notification and reminder abilities as well as automating potential customer tasks.

Benefits of digital process automation

  Time savings : Tasks can be completed faster when automated. By automating as many previously manual or repetitive tasks as possible, employees are free to focus on other business aspects. In addition, employees with continually updated workflow information don't have to spend as much time making sure their workflows are up to date.

  Cost efficiency : Automated tasks do not require human labor.

  DPA can reduce the likelihood of lost documents and can update employees on workflow changes.

  Organizing and digitizing processes allows an organization to quickly shift goals if needed.

  Improved customer experience. When workflow elements are automated, employees have more time to make other aspects of their product better for the end user.

  Common digital process automation goals include maintaining transparency across processes, featuring some form of notification and reminder abilities as well as automating potential customer tasks.