Introduction

Welcome to Plant Doctor (the “App”). Plant Doctor is developed and operated by Oasys Technologies Pvt Ltd (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App, and the choices you have associated with that data.

Developer & Contact

Oasys Technologies Pvt Ltd
Block-B, Ground Floor, Fortune Tower,
Near XIMB, Bhubaneswar, Odisha 751023, India

Email: info@oasystspl.com

Information We Collect

We collect only the information necessary to provide the services and improve the App. Collected information may include:

• Account information: name, phone number, email address when you create an account or book an appointment.
• Location (foreground only): when you opt in, to show nearby consultants and enable location-based services.
• Plant images & uploads: photos or media you provide for diagnosis.
• Device & usage data: device model, OS version, app version, crash logs, and analytics to improve the App.

How We Use Information

We use the information we collect to:

• Provide the core functionality: list consultants, enable appointment booking, and deliver diagnosis results.
• Process and store plant images for diagnosis and consultation.
• Communicate with you about appointments, updates, and support requests.
• Monitor and improve the App’s performance and features.
• Prevent abuse and enforce our terms and policies.

Permissions

The App may request the following permissions. Each permission is optional and used only when permitted by you:

• Camera / Storage: to capture or upload plant images for diagnosis.
• Location (Foreground only): to show nearby consultants and provide location-aware features.

Third-Party Services

We may use third-party services (for analytics, crash reporting, or infrastructure). These providers may collect and process data as described in their own privacy policies. Examples include Google Play services, cloud hosting providers, and analytics tools.

Data Storage & Security

Your data is stored on secure servers. We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel on a need-to-know basis.

Data Retention & Deletion

We retain personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by visiting our account deletion page:

Delete my account & data

Children’s Privacy

The App can be used by individuals of any age. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete that information.

User Rights

You have rights with respect to your personal information, including the right to access, correct, or delete your personal data, and to withdraw consent where applicable. To exercise these rights, contact us at info@oasystspl.com or use the deletion page above.

International Transfers

Where applicable, we may transfer and process your information in countries other than your country of residence. When we do so, we take steps to ensure appropriate safeguards are in place to protect your information.

Updates to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you through the App or via email. The “Effective Date” at the top will reflect the last update.

Contact

If you have any questions or requests about this Privacy Policy, please contact us:

Oasys Technologies Pvt Ltd
Block-B, Ground Floor, Fortune Tower,
Near XIMB, Bhubaneswar, Odisha 751023, India
Email: info@oasystspl.com