1. Introduction

Your privacy matters to us. This Privacy Policy explains how Netaji Museum Ticket Booking (“we,” “us,” or “our”) collects, uses, and protects your information when you use the ticket‑booking application for Netaji Museum.

2. Information We Collect

• Personal Information: Name, email address, phone number, payment details, and user account information.
• Usage & Device Data: IP address, device identifiers, browser type, operating system, app usage logs, and location data (if enabled).
• Cookies & Tracking Technologies: We use cookies or similar technologies to enhance functionality and user experience.

3. How We Use Your Information

We use your data to:

• Process and confirm ticket bookings.
• Communicate booking status, updates, and promotional messages (with your consent).
• Improve app functionality and user experience through analytics.
• Detect and prevent fraud or unauthorized transactions.
• Fulfill legal obligations.

4. Sharing of Your Information

We may share your information with:

• Payment processors and third‑party service providers to facilitate transactions.
• Netaji Museum authorities for booking validation.
• Law enforcement or legal parties if required by law.

We do not sell or rent your personal information to third parties for marketing.

5. Data Retention

We retain personal data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You may have rights, depending on your location, including:

• Accessing or correcting your personal data.
• Deleting your account or data.
• Restricting or objecting to processing.
• Withdrawing consent where relevant.

Contact us at cda.cuttack@ori.nic.in to exercise these rights.

7. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no system is fully secure. Please protect your account credentials.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of unintended collection, we will delete such data promptly.

9. Changes to This Policy

We may update this policy from time to time. Revisions will be posted here with a new effective date. Please review periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: cda.cuttack@ori.nic.in
Address: Netaji Museum, Sector 11, CDA, Cuttack, Odisha